News

As 2024 comes to a close, the Information Commissioner’s Office (ICO) is reflecting on a successful year of effecting change to protect people’s information rights and guide organisations to…

New figures reveal that three in 10 UK adults (29%) don’t know how to wipe their personal information from an old device or tech product.

We are calling on all water companies to proactively publish information relating to sewage discharges each month.

We have fined two companies, based in Greater Manchester, a total of £290k and issued them both with enforcement notices after they were found to have made numerous nuisance phone calls to people – who'd opted out of receiving marketing calls - attempting to sell them life insurance and debt management solutions.

A motor insurance worker who unlawfully accessed personal information has been handed a suspended prison sentence after an investigation by the Information Commissioner’s Office.

We have taken action against four public authorities for continued failings to meet their obligations under the Freedom of Information Act (FOIA). 

We are calling on organisations to share personal information responsibly to protect their customers from scams and fraud.

We are marking our 40th anniversary by launching a digital exhibition telling the story of the most important moments in privacy and information rights over the past four decades.

We have approved and published the first sector-owned code of conduct - The Association of British Investigators Ltd (ABI) UK GDPR code of conduct for Investigative and Litigation Support Services.

New report highlights how genomics could one day determine insurance quotes, solve crimes, tailor support in schools and create fitness plans

The Information Commissioner’s Office (ICO) has shared key questions organisations should ask when procuring AI tools to help with their employee recruitment.

We have  today issued a series of recommendations [LINK] to AI developers and providers to ensure they are better protecting job seekers’ information rights.

Information Commissioner John Edwards has today urged organisations across the country to recognise the real-world impact of data breaches - and the devastating effects they can have on people’s lives.

We and several global counterparts are highlighting how social media companies can better protect personal information, as concerns grow about mass scraping of personal information within social media platforms, including to support artificial intelligence systems.

We have issued a practice recommendation to United Utilities for failing to properly handle requests for important environmental information from the public.

The Information Commissioner’s Office (ICO) has fined two Manchester based financial and debt management companies a total of £150,000 for sending in excess of 7.5million spam text messages to people.

We have fined two companies for making unlawful marketing calls to individuals registered with the Telephone Preference Service (TPS).

Two former RAC employees have been handed a suspended prison sentence and ordered to complete 150 hours of unpaid work, for unlawfully copying and selling over 29,500 lines of personal information.

We have today launched a new audit framework designed to help organisations assess their own compliance with key requirements under data protection law.  The framework empowers…

We have fined Police Service of Northern Ireland (PSNI) £750,000 for exposing the personal information of its entire workforce, leaving many fearing for their safety.

A man has pleaded guilty and been fined for unlawfully retaining and selling thousands of pieces of customer records from the car leasing company he worked for in Hertfordshire.

We have issued a reprimand to Bonne Terre Limited, trading as Sky Betting and Gaming, for unlawfully processing people’s data through advertising cookies without their consent.

Enforcement notice issued to Surrey Police over Freedom of Information backlog

We have signed a Memorandum of Understanding (MoU) with the National Crime Agency (NCA) that sets out how both organisations will cooperate to improve the UK’s cyber resilience.

We have issued a reprimand to the Labour Party for repeatedly failing to respond to people who asked it what personal information the party held on them – known as a subject access request (SAR).

We have launched a new, quick and easy-to-use tool to help small organisations and sole traders create a bespoke privacy notice and protect people’s information rights.

A man who unlawfully accessed personal data has been sentenced after our investigation.

We are calling on 11 social media and video sharing platforms to improve their children’s privacy practices.

We have issued a reprimand to the Electoral Commission after hackers gained access to servers that contained the personal information of approximately 40 million people.

We have taken action against two trusted public services after investigations found they’d failed to meet basic information request requirements, as set out under the Freedom of Information Act 2000 (FOIA).

We have issued a reprimand to a school that broke the law when it introduced facial recognition technology (FRT).

Water companies must put transparency first if they want to rebuild public trust, we have warned.

At the Information Commissioner’s Office (ICO), we are encouraging people to check how an app plans to use their personal information before they sign up.

The Information Commissioner's Office (ICO) will hold its annual Data Protection Practitioners' Conference (DPPC) online on Tuesday 8 October.

Data breach brought tangible fear of threat to life

ICO concludes investigation into Snap’s approach to assessing the data protection risks of its ‘My AI’ chatbot

A former Management Trainee at Enterprise Rent-A-Car UK Limited ("Enterprise Rent-A-Car") has been ordered to pay a fine after admitting he illegally obtained customer data between 18 March 2019 and 1 April 2019.

We have issued a reprimand to Birmingham Children's Trust Community Interest Company after the personal information of a child was inappropriately disclosed to another family.

We are calling for all organisations to boost their cyber security and protect the personal information they hold, amid the growing threat of cyber attacks.   Our own trend data reveals…

The Information Commissioner's Office (ICO) will hold its annual Data Protection Practitioners' Conference (DPPC) online on Tuesday 8 October.

People living with HIV denied “basic dignity and privacy” by repeated data breaches that disclose their HIV status

Almost 1.43 million calls made over a 13-month period.

Bron 1.43 miliwn o alwadau wedi’u gwneud dros gyfnod o 13 mis

We have issued a reprimand to Clyde Valley Housing Association in Lanarkshire after personal information was accessible to other residents on an online customer portal. 

The Information Commissioner’s Office (ICO) is supporting health and social care organisations to ensure they are being transparent with people about how their personal information is being used.

The Information Commissioner’s Office (ICO) has launched the latest instalment in its consultation series examining how data protection law applies to the development and use of generative AI.

The Information Commissioner’s Office (ICO) has signed onto a new international multilateral agreement with the Global Cooperation Arrangement for Privacy Enforcement (Global CAPE) to cooperate in cross-border data protection and privacy enforcement.

The Information Commissioner’s Office (ICO) is calling on social media and video-sharing platforms to improve their data protection practices so children are safer when using their services. This comes as the regulator sets out its 2024-2025 priorities for protecting children's personal information online.

The Information Commissioner’s Office has published new data protection fining guidance  setting out how it decides to issue penalties and calculate fines.

The Information Commissioner’s Office (ICO) has issued reprimands to Dover Harbour Board and Kent Police after they breached data protection law.